Service

IT Support & Helpdesk

Australian-based helpdesk with 45-second average answer time and 95% first-call resolution.

Service Overview

Exceptional Australian-Based IT Support

Experience exceptional IT support with Core Haven's Australian-based helpdesk. Our team provides rapid response times, high first-call resolution rates, and friendly support across multiple channels.

45sec
Answer Time
Average response
100%
AU Team
Local experts
95%
First-Call Fix
Resolution rate
24/7
Available
AEST timezone
What's Included

Complete Support Coverage

Multi-channel support for all your IT needs

45-second average answer time

100% Australian support team (AEST timezone)

95% first-call resolution rate

Multi-channel support (phone, email, chat)

Remote desktop assistance

Ticketing system with priority queues

Knowledge base and self-service portal

User onboarding and training

Business Impact

Real Business Benefits

Measurable improvements to your operations

Minimize employee downtime

Improve productivity

Better user satisfaction

Consistent support quality

No language barriers

AEST timezone availability

Perfect For

Who Benefits Most

Ideal use cases for IT support services

End-user technical support

Application troubleshooting

Password resets and access issues

Hardware and software problems

New employee onboarding

Ready to Get Started?

Schedule a free consultation and discover how our helpdesk can support your team.