What Makes UsDifferent
Unlike generic MSPs or impersonal cloud providers, Core Haven combines enterprise-grade technology with personal service and deep Australian compliance expertise.
The Core Haven Difference
Six key advantages that set us apart from typical IT providers
Australian Data Sovereignty
All data stored exclusively in Australian data centers with full Privacy Act 1988 compliance
- Sydney & Melbourne data centers
- Full data sovereignty
- APRA CPS 234 compliant
- No offshore storage
24/7 Australian Support
100% local support team in AEST timezone with industry-leading 45-second answer time
- 45-second response time
- 100% Australian team
- AEST timezone coverage
- Named account manager
99.99% Uptime SLA
Guaranteed uptime backed by service credits and redundant infrastructure
- Service level guarantees
- Redundant systems
- Automatic failover
- Monthly credits if missed
Fixed Monthly Pricing
Transparent, predictable costs with no hidden fees or surprise charges
- No hidden fees
- Predictable budgeting
- Fixed monthly rates
- No hourly billing
Enterprise Security Standards
SOC 2 compliant with 24/7 SOC monitoring and regular penetration testing
- SOC 2 compliant
- 24/7 SOC monitoring
- Regular pen testing
- Compliance ready
Proactive Monitoring
AI-powered monitoring prevents 99% of issues before they impact your business
- Predictive analytics
- Automated remediation
- Real-time alerts
- 99% issue prevention
How We Stack Up
See how Core Haven compares to typical MSPs, cloud-only providers, and in-house IT
| Feature | Core Haven | Typical MSP | Cloud Only |
|---|---|---|---|
| Australian Data Centers | varies | — | |
| 24/7 Local Support | limited | self-service | |
| Proactive Monitoring | reactive | basic | |
| Fixed Monthly Pricing | hourly | variable | |
| Compliance Support | extra | DIY | |
| Disaster Recovery | extra | DIY | |
| Security Monitoring | extra | basic | |
| Named Account Manager | — | — |